TPR BUSINESS OPERATING SYSTEM
Appointment Protection ๐
The booking guardrails that protect your schedule. The two-hour maximum is hard enforced in the booking UI, availability API, and checkout API.
Hard limits
Maximum appointment120 minutes
Main services per booking1
Add-onsOptional
Overlapping appointmentsBlocked
Expired pending checkout holdsIgnored after 15 min
Schedule buffer
Add cleanup/prep time between appointments. A fixed 20-minute turnover buffer is applied to availability and conflict checks.
Protection checklist
โ Client cannot book an add-on by itself.
โ Client cannot combine two main services.
โ Total service + add-ons cannot exceed 120 minutes.
โ Availability calculates the complete appointment duration.
โ Checkout rechecks the complete duration before creating payment.
โ Promo discounts cannot bypass the appointment rules.
THE PINK RESERVE ยท APPOINTMENT PROTECTIONโ Control Center